Shipping policy
Last updated: 23/01/2026
At AURALF Perfumes, we take great care in packing and delivering our luxury fragrances safely and securely.
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Order Processing Time
• All orders are processed within 1–3 business days after payment confirmation.
• Orders are not shipped or delivered on Sundays or public holidays.
• During high-volume periods (sales, launches, festivals), processing time may extend slightly.
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Shipping Coverage
• We currently ship across India.
• International shipping (if applicable) will be mentioned separately on the product or checkout page.
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Shipping Charges
• Shipping charges (if any) are calculated and displayed at checkout.
• Any ongoing free shipping offers will be clearly mentioned on the website.
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Delivery Timeline
• Estimated delivery time: 3–7 business days, depending on your location.
• Remote or non-metro locations may take longer.
• Delivery timelines are estimates and may vary due to:
• Courier partner delays
• Weather conditions
• Regulatory or transit restrictions (perfumes are shipped as DG cargo)
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Courier Partners
We ship through reliable third-party courier services authorized to handle perfume / DG (Dangerous Goods) shipments.
Once shipped, tracking details will be shared via SMS, email, or WhatsApp.
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Order Tracking
• After dispatch, you will receive a tracking ID to monitor your shipment.
• If tracking does not update for 48 hours, please contact our support team.
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Address Accuracy
• Customers are responsible for providing complete and accurate shipping details.
• AURALF Perfumes is not responsible for delays or non-delivery due to incorrect or incomplete addresses.
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Damaged or Missing Shipments
If your order arrives damaged or tampered:
• Please record a clear unboxing video from start to finish.
• Contact us within 48 hours of delivery with:
• Order ID
• Photos/video evidence
Claims without an unboxing video may not be eligible for resolution.
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Undelivered / Returned Orders
• If an order is returned due to failed delivery attempts, refusal, or incorrect address:
• Re-shipping charges may apply, or
• Refunds (if approved) will exclude shipping costs.
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Perfume Shipping Disclaimer
Perfumes are flammable liquids and are shipped in compliance with applicable transport regulations. Minor delays may occur due to DG handling protocols.
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Contact Us
For shipping-related queries, reach out to us at:
📧 Email: info@auralf.com
📍 Brand: AURALF Perfumes
🌐 Website: www.auralf.com